Delain George

Address: Utility Customer Service
201 W. Chaco St.
Aztec, NM 87410
Location Map
(505) 334-7670
(505) 334-7679
Hours: Monday - Thursday
7:15 am to 5:15 pm
Closed ONE hour (7:00 a.m. to 8:00 a.m.) the Last Monday of every month for an employee meeting.
Billing Questions:

The Utility Department receives and processes billing for the following utilities: Electric | Sewer | Trash Pick-up | Water

Natural Gas services is provided and billed by: New Mexico Gas Company

Aztec Utility Information Guidebook

The Aztec Utility Information Guidebook provides information on how to understand your utility bill, answers to frequently asked questions, ways to save energy and lower utility costs, financial assistance, safety for workers and citizens, and much more.
Aztec Utility Information Guidebook

View or Pay Your Bill Online!

You can view and/or pay your utility bill online. Viewing your account offers charts and history of your utility use and account.
Click Here to Pay or View Account Online


eco@home Quarterly Newsletter
Home Heating & Cooling
Home Lighting

Low Income Assistance

If you’re having trouble paying your heating bill, the Low-Income Home Energy Assistance Program (LIHEAP) may be able to help. LIHEAP is administered by the New Mexico Human Services Department and offers assistance with winter heating bills for income-qualifying New Mexico residents.
City LIHEAP Information

Utility Assistance Program

If you’re having trouble paying your electric bill, the City of Aztec Utility Assistance Program (UAP) may be able to help. The UAP is administered by The Salvation Army and offers assistance with City of Aztec utility bills for income-qualifying customers of the City of Aztec.
City Utility Assistance

Winter Disconnect Moratorium

Certain low-income customers who qualify for LIHEAP assistance will not have their electric service disconnected for nonpayment from November 15 through March 15.

Water Wiser Drip Calculator

There is now an on-line drip calculator for determining how much water can be lost from a dripping faucet.
Visit this Web Site

Tips and Conservation

Tips on energy and water conservation that you can save money.
Energy Conservation Tips
Energy Matters for Your Home
Energy Matters for Your Small Business
Water Conservation Tips
Water Report 2014
Visit the State Engineer Web Site

Bank Drafts

We accept the following payment types:
  • Cash
  • Check
  • Money Orders
  • Credit/Debit Cards
  • Bank Drafts
  • Online via Aztec Website
  • ACH
The City Utility Billing Office can deduct your utility bill directly from your bank account. To have bank draft services the following forms must be completed and returned to the Utility Office.
Bank Draft Authorization

Other Forms Available:

Billing and Service Information
Budget Payment Plan
Budget Payment Plan Q&A
Utility Rates/Fees
Financial Aid Organizations
Payment Arrangements

Business License Applications and Info

Commercial Bulk Water (New)
Residential Bulk Water (New)
Commercial Service (New)
Residential Service (New)
Landlord Property Management (New)
Landlord Transfer Agreement
Fire Hydrant Meter

Reserving City Park Pavilions

Visit Park & Rec for Park Maps
Map of Trash Pick-up