Alexis Doucet-Koonce, Utility-Business Office Supervisor

Utility-Business Office
201 W. Chaco St.
Aztec, NM 87410
Location Map (PDF 125 KB)

(505) 334-7670 - office
(505) 334-7679 - fax

Monday - Thursday
7:30 am to 5:00 pm
Closed TWO hours (7:00 a.m. to 9:00 a.m.) the last Wednesday of every month for an employee meeting.


The Utility-Business Office receives and processes billing for the following utilities: Natural Gas services is provided and billed by:
➠ New Mexico Gas Company (www.nmgco.com)


We accept the following payment types:
  • • Cash
  • • Check
  • • Money Orders
  • • Credit/Debit Cards
  • • Bank Drafts
  • • Online via Aztec Website
  • • ACH

  • View or Pay Your Bill Online

    You can view and/or pay your utility bill online. Viewing your account offers charts and history of your utility use and account.

  • ➠ Pay or View Account Online

  • Auto Bank Withdrawl

    The City Utility Billing Office can deduct your utility bill directly from your bank account. To have bank draft services the following forms must be completed and returned to the Utility Office.

  • ➠ Bank Draft Authorization (PDF)


    Billing and Payments

  • Billing and Service Information (PDF 90 KB)
  • Budget Payment Plan (PDF 143 KB)
  • Budget Payment Plan Q&A (PDF 82 KB)
  • Utility Rates/Fees (PDF 372 KB)
  • Financial Aid Organizations (PDF 33 KB)
  • Senior Rate Adjustment Application (PDF 176 KB)

  • Business Licenses

  • ➠ Business License Applications and Info

  • Utility Service Applications

  • Commercial Bulk Water - New Service (PDF 177 KB)
  • Residential Bulk Water - New Service (PDF 181 KB)
  • Commercial Service - New Service (PDF 146 KB)
  • Residential Service - New Service (PDF 229 KB)
  • Landlord Property Management - New Service (PDF 162 KB)
  • Landlord Transfer Agreement (PDF 131 KB)
  • Fire Hydrant Meter (PDF 178 KB)

  • Park Rentals

  • ➠ Park Rental Information & Reservations

  • Maps

  • ➠ Visit Parks and Recreation for Park Maps
  • Map of Trash Pick-up (PDF 67 KB)


    NM One Call 811


    Aztec Utility Information Guidebook

    The Aztec Utility Information Guidebook provides information on how to understand your utility bill, answers to frequently asked questions, ways to save energy and lower utility costs, financial assistance, safety for workers and citizens, and much more.

  • Aztec Utility Information Guidebook (PDF 516 KB)

  • Preventing and Thawing Frozen Pipes

  • ➠ Helpful Tips on Preventing and Thawing Frozen Pipes

  • Eco@home

  • eco@home Quarterly Newsletter (PDF 3.0 MB)
  • Home Heating & Cooling (PDF 762 KB)
  • Home Lighting (PDF 690 KB)
  • Kitchens (PDF 1.7 MB)

  • Low Income Assistance

    If you're having trouble paying your heating bill, the Low-Income Home Energy Assistance Program (LIHEAP) may be able to help. LIHEAP is administered by the New Mexico Human Services Department and offers assistance with winter heating bills for income-qualifying New Mexico residents.

  • City LIHEAP Information (PDF 94 KB)

  • Utility Assistance Program

    If you're having trouble paying your electric bill, the City of Aztec Utility Assistance Program (UAP) may be able to help. The UAP is administered by the City of Aztec and offers assistance with City of Aztec utility bills for income-qualifying customers of the City of Aztec.

  • City Utility Assistance (PDF 86 KB)

  • Water Conservation and Drought Plan

    The City's most current and operating water conservation and drought plan which explains the stages and restrictions.

  • Chapter 31 - Water Conservation and Drought Plan (PDF 110 KB)

  • Water Wiser Drip Calculator

    There is now an on-line drip calculator for determining how much water can be lost from a dripping faucet.

  • ➠ Visit this Web Site

  • Winter Disconnect Moratorium

    Certain low-income customers who qualify for LIHEAP assistance will not have their electric service disconnected for nonpayment from November 15 through March 15.

  • Details (PDF 50 KB)

  • Tips and Conservation

    Tips on energy and water conservation that you can save money.
  • Helpful Steps for Finding a Water Leak (PDF 206 KB)
  • Energy Conservation Tips (PDF 96 KB)
  • Energy Matters for Your Home (PDF 1.4 MB)
  • Energy Matters for Your Small Business (PDF 2.5 MB)
  • ➠ Visit the State Engineer Web Site
  • ➠ Water Conservation Tips
  • ➠ Water Use It Wisely
  • Water Report 2023 (PDF 325 KB)

  • Utility Office QR Code
    Scan to save this
    web page to your phone.
    City Of Aztec ➠ Back to Departments List