CONTACT and LOCATION
Delain George, Director
Utility Customer Service
201 W. Chaco St.
Aztec, NM 87410
⇩ Location Map (PDF 125 KB)
(505) 334-7670 - office
(505) 334-7679 - fax
Monday - Thursday
7:15 am to 5:00 pm
Closed ONE hour (7:00 a.m. to 8:00 a.m.) the third Wednesday of every month for an employee meeting.
The Utility Department receives and processes billing for the following utilities:
Natural Gas services is provided and billed by:
➠ New Mexico Gas Company (www.nmgco.com)
We accept the following payment types:
• Money Orders
• Credit/Debit Cards
• Bank Drafts
• Online via Aztec Website
View or Pay Your Bill Online
You can view and/or pay your utility bill online. Viewing your account offers charts and history of your utility use and account.
➠ Pay or View Account Online
Auto Bank Withdrawl
The City Utility Billing Office can deduct your utility bill directly from your bank account. To have bank draft services the following forms must be completed and returned to the Utility Office.
➠ Bank Draft Authorization (PDF)
Billing and Payments
Utility Service Applications
CALL BEFORE YOU DIG!
CONSERVATION AND HELP TIPS
Aztec Utility Information Guidebook
The Aztec Utility Information Guidebook provides information on how to understand your utility bill, answers to frequently asked questions, ways to save energy and lower utility costs, financial assistance, safety for workers and citizens, and much more.
Preventing and Thawing Frozen Pipes
Low Income Assistance
If you're having trouble paying your heating bill, the Low-Income Home Energy Assistance Program (LIHEAP) may be able to help. LIHEAP is administered by the New Mexico Human Services Department and offers assistance with winter heating bills for income-qualifying New Mexico residents.
Utility Assistance Program
If you're having trouble paying your electric bill, the City of Aztec Utility Assistance Program (UAP) may be able to help. The UAP is administered by The Salvation Army and offers assistance with City of Aztec utility bills for income-qualifying customers of the City of Aztec.
Water Conservation and Drought Plan
The City's most current and operating water conservation and drought plan which explains the stages and restrictions.
Water Wiser Drip Calculator
There is now an on-line drip calculator for determining how much water can be lost from a dripping faucet.
Winter Disconnect Moratorium
Certain low-income customers who qualify for LIHEAP assistance will not have their electric service disconnected for nonpayment from November 15 through March 15.
Tips and Conservation
Tips on energy and water conservation that you can save money.
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